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Fixing Errors

    For the hours to be calculated correctly , all errors need to be rectified. If there are any errors that need your attention, this will be displayed by a red stop sign found at the top left hand side of the main window of the CS Time User Module.

     

    Fixing Errors - 1.png

    What causes errors

    Daily errors are caused by mainly two things:

    · The employee did not clock out.

    · There are multiple clockings within the same IN / OUT direction.

     

    Types of errors and how to correct them

    Usually only appears when a new emloyee is added and not assigned to a payroll shift.

    The employee has a valid IN clocking for the day, but no OUT clocking.

    • 3. Missing daily hours                        

    This error goes hand in hand with the Employee did not clock out' error. This error requires you to fix the above error first, and simply reprocess it.

    • 4. Wrong clocking direction found     

    There are two succeeding clockings with the same direction. Either two IN clockings or two OUT clockings.

     

    Employee has invalid code:

    This error is generated when the employee is not assigned to a payroll shift. For CS Time to calculate hours employees must be assigned to a payroll shift which contains a standard set of rules for a payroll period.

    Assigning shifts from the Jump-Start window will assign the shift to the employee.

    1. Open the Jump-Start menu by clicking on the icon.
    2. Click on the Employees button and click on Put each employee on a shift.

      Fixing Errors - 2.png
       
    3. Drag the shift code from the right next to the employee name under the Shift column.
    4. You can assign all the employees to the same shift by clicking on the Put Everyone on the Highlighted Shift button.
    5. Click on Close once you are done.

    Employee did not clock out:

    This error is generated when the employee does not clock out and goes hand in hand with the error, “Missing Daily Hours”. To correct this, simply highlight the error and click on the Fix_button.png button.

    This will display the clockings window which allows you to add a manual clocking. Once you have entered the desired out clocking, click on the Close_button.png button. The error should automatically re-process and be removed. If the “Missing Daily Hours” error is still shown, click on to Process_button.png remove.

     

    Fixing Errors - 3.png

    Wrong clocking direction found:

    This error is generated when there are multiple clockings for the same direction. To correct this, simply highlight the error and click on the Fix_button.png button. This will display the clockings window which allows you to either change or delete the incorrect clocking. Once you have made the desired changes, click on the  Close_button.png  button. The error should automatically re-process and be removed.

     

    Fixing Errors - 4.png

     

    Please do not simply click on the remove button as this does not correct the error. The hours for that day will not be processed and the error will regenerate with the next process.

     

    Permalink:  http://tinyurl.com/a4mefaw

    Page last modified 14:52, 12 Mar 2014 by cay-lynne CS Time/TNA Documents > FAQ > Fixing Errors

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